VICE PRESIDENT, SALES
POSITION PURPOSE:
The Vice President, Sales is responsible for leading the sales organization, setting and achieving company-wide revenue and profitability goals, and driving profitable growth through both strategic leadership and active participation in high-value sales opportunities.
This role blends executive leadership with a hands-on sales approach, maintaining a personal book of business while building and developing a high-performing sales team.
The VP serves as a key strategic partner to the President, shaping the company's go-to-market strategy and ensuring alignment with overall business objectives.
ESSENTIAL FUNCTIONS:
- Develop and execute the annual sales strategy, revenue targets, forecasts, and expense budgets in collaboration with the President and leadership team.
- Lead, mentor, and develop a team of 35 sales professionals, setting individual and team goals, conducting performance reviews, and fostering a culture of accountability and continuous improvement.
- Achieve or exceed company-wide sales quotas while maintaining required gross margin and profitability standards.
- Maintain and grow a personal book of business by managing key accounts, identifying expansion opportunities, and closing high-value new business.
- Oversee the full sales process, including prospecting, qualification, solution design, proposal development, negotiation, and closing for both traditional group incentive travel and modern technology-enabled solutions (online platforms, self-service portals, custom web/application development).
- Lead consultative discovery with senior-level clients, translating business objectives into tailored Galactic solutions in partnership with internal teams.
- Drive effective use of HubSpot CRM across the sales team for opportunity management, pipeline visibility, forecasting, and reporting.
- Collaborate closely with Marketing to align go-to-market strategies, lead generation, branding, and content development.
- Partner with Operations, Technology, Purchasing, Travel, and other departments to ensure successful program execution and client satisfaction.
- Represent Galactic at industry events, trade shows, and key client meetings (up to 25% travel, primarily domestic with occasional international).
- Monitor market trends, competitive activity, and client needs to recommend strategic adjustments and new product/service opportunities.
- Act as the primary sales liaison for executive-level client relationships and escalate issues as needed.
- Performs other related duties as assigned.
KNOWLEDGE, SKILLS and ABILITIES:
- Can speak and write English at an idiomatic level.
- Proven executive-level leadership in B2B solutions-based sales, preferably in incentive, rewards, performance improvement, SaaS, or related industries.
- Demonstrated success selling both service-based and technology-enabled solutions (e.g., online platforms, custom software, and traditional travel/meetings).
- Strong track record of personally closing large, complex deals while leading and developing a sales team.
- Exceptional strategic thinking, business acumen, and ability to manage pricing, margins, and profitability.
- Excellent communication and presentation skills with the ability to engage and influence C-suite executives.
- Proficiency with CRM systems (HubSpot preferred) and modern sales enablement tools.
- Strong organizational, time-management, and project-leadership abilities.
- Collaborative leadership style with the ability to work cross-functionally and independently.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint); familiarity with virtual meeting and demo platforms.
- Bilingual (Spanish) a plus but not required.
- Ability to develop long-term plans and programs and to evaluate work accomplishments.
- Ability to apply and adapt practices and techniques to the special requirements of senior management.
- Ability to establish and maintain effective relationships with management staff, team members, and the general public.
- Ability to present facts and recommendations effectively in oral and written form.
- Ability to accept constructive criticism from supervisor.
- Ability to follow company policies.
SUPERVISORY RESPONSIBILITY:
This position is directly responsible for leading team members of the department and evaluating their performance.
EDUCATION and WORK EXPERIENCE:
- Bachelor's degree in business, marketing, sales, or a related field (MBA preferred).
- Minimum 5 years of progressive B2B sales experience, including at least 3 years in sales leadership or management roles.
- Equivalent combination of education and experience will be considered.
PHYSICAL DEMANDS and WORK ENVIRONMENT:- Regular attendance is required.
- Extended hours may be necessary at times.
- The role includes a combination of office, remote, and field-based work.
- Travel up to 25% may be required (primarily domestic, with occasional international).
REMOTE WORK QUALIFICATIONS:
- Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
- Access to a home router and modem.
- A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
- A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
- The desire and ability to work and communicate with other team members via chat, webcam, etc.