Job Description

VICE PRESIDENT, SALES

POSITION PURPOSE:

The Vice President, Sales is responsible for leading the sales organization, setting and achieving company-wide revenue and profitability goals, and driving profitable growth through both strategic leadership and active participation in high-value sales opportunities.

This role blends executive leadership with a hands-on sales approach, maintaining a personal book of business while building and developing a high-performing sales team.

The VP serves as a key strategic partner to the President, shaping the company's go-to-market strategy and ensuring alignment with overall business objectives.

ESSENTIAL FUNCTIONS:

  • Develop and execute the annual sales strategy, revenue targets, forecasts, and expense budgets in collaboration with the President and leadership team. 
  • Lead, mentor, and develop a team of 35 sales professionals, setting individual and team goals, conducting performance reviews, and fostering a culture of accountability and continuous improvement. 
  • Achieve or exceed company-wide sales quotas while maintaining required gross margin and profitability standards. 
  • Maintain and grow a personal book of business by managing key accounts, identifying expansion opportunities, and closing high-value new business.  
  • Oversee the full sales process, including prospecting, qualification, solution design, proposal development, negotiation, and closing for both traditional group incentive travel and modern technology-enabled solutions (online platforms, self-service portals, custom web/application development). 
  • Lead consultative discovery with senior-level clients, translating business objectives into tailored Galactic solutions in partnership with internal teams. 
  • Drive effective use of HubSpot CRM across the sales team for opportunity management, pipeline visibility, forecasting, and reporting. 
  • Collaborate closely with Marketing to align go-to-market strategies, lead generation, branding, and content development.     
  • Partner with Operations, Technology, Purchasing, Travel, and other departments to ensure successful program execution and client satisfaction. 
  • Represent Galactic at industry events, trade shows, and key client meetings (up to 25% travel, primarily domestic with occasional international). 
  • Monitor market trends, competitive activity, and client needs to recommend strategic adjustments and new product/service opportunities.      
  • Act as the primary sales liaison for executive-level client relationships and escalate issues as needed. 
  • Performs other related duties as assigned.

KNOWLEDGE, SKILLS and ABILITIES:

  • Can speak and write English at an idiomatic level.
  • Proven executive-level leadership in B2B solutions-based sales, preferably in incentive, rewards, performance improvement, SaaS, or related industries. 
  • Demonstrated success selling both service-based and technology-enabled solutions (e.g., online platforms, custom software, and traditional travel/meetings).     
  • Strong track record of personally closing large, complex deals while leading and developing a sales team.  
  • Exceptional strategic thinking, business acumen, and ability to manage pricing, margins, and profitability.   
  • Excellent communication and presentation skills with the ability to engage and influence C-suite executives. 
  • Proficiency with CRM systems (HubSpot preferred) and modern sales enablement tools. 
  • Strong organizational, time-management, and project-leadership abilities.  
  • Collaborative leadership style with the ability to work cross-functionally and independently.       
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint); familiarity with virtual meeting and demo platforms. 
  • Bilingual (Spanish) a plus but not required.
  • Ability to develop long-term plans and programs and to evaluate work accomplishments.
  • Ability to apply and adapt practices and techniques to the special requirements of senior management. 
  • Ability to establish and maintain effective relationships with management staff, team members, and the general public.
  • Ability to present facts and recommendations effectively in oral and written form.
  • Ability to accept constructive criticism from supervisor.
  • Ability to follow company policies. 

SUPERVISORY RESPONSIBILITY:

This position is directly responsible for leading team members of the department and evaluating their performance.

EDUCATION and WORK EXPERIENCE:

  • Bachelor's degree in business, marketing, sales, or a related field (MBA preferred).
  • Minimum 5 years of progressive B2B sales experience, including at least 3 years in sales leadership or management roles.
  • Equivalent combination of education and experience will be considered.
PHYSICAL DEMANDS and WORK ENVIRONMENT:
  • Regular attendance is required.
  • Extended hours may be necessary at times.
  • The role includes a combination of office, remote, and field-based work.
  • Travel up to 25% may be required (primarily domestic, with occasional international).  

REMOTE WORK QUALIFICATIONS:

  • Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
  • Access to a home router and modem.
  • A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
  • A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
  • The desire and ability to work and communicate with other team members via chat, webcam, etc.

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