To our Valued Customers, our Partners in the Industry, our Trusted Vendors and all of your Families and Team Members:

With the global concern of COVID-19, also known as coronavirus, our biggest concern is for our employees, our clients, our partners, and our loved ones. This includes you, your families, and your employees, and we are here to support you in any way that we can. One of the cornerstones of the Galactic brand is People, and that is what we are focusing on as a company during this time in our community and in our industry. We promise to continue providing Beyond the Ordinary™ experiences; whether that be just a phone call to say hello or offering another way of rewarding your performers. Our focus is on what matters most — People.

We are so grateful to have heard from many of you as we continue to manage this situation together. As is the majority of the country, your Galactic team is working from home temporarily, however, we remain in constant contact with each other via virtual meetings and fun online hang-outs.

Things are progressing at an impressive rate as we are still programming websites, rewarding with point programs, creating marketing campaigns, designing creative pieces for our customers, rebooking airline tickets, keeping in close contact with your participants that have questions, and continually maintaining our daily business practices. We are committed to educating and informing our employees and partner clients of the latest news and continue to focus on the positive things that are happening.

While we are not under the same roof, we are 100% open for business! We encourage you, our clients and partners, to please keep in touch with us. We want to hear your voices and we are here for you, just as we always have been.

We truly appreciate and care about you. Please let us know how we can help you and your company manage during these uncertain times. From all of us at Galactic, thank you for your business and partnership. Together…People. Experience. Success.

Our message to you:




If the last few weeks have put you in a funk, it’s time to take a break. Whether you’ve been working overtime as one of our essential workers (thank you!) or cooped up at home, here are a few bits of inspiring news from the past week.


US Researchers Deliver First COVID-19 Vaccine to Volunteers in Experimental Test Program

The first person in an experimental test for a coronavirus vaccine was given a careful shot of the vaccine, followed by three others. The first volunteer, a mother of two and an operations manager at a small tech company stated, “We all feel so helpless. This is an amazing opportunity for me to do something.”


Distillers across the Country are Turning Excess into Hand Sanitizer

Using excess alcohol from their products to create hand sanitizer, small craft distilleries created the trend, and now some of the big names are following suite to fight COVID-19. The Alcohol and Tobacco Tax and Trade Bureau even recently announced that it would waive certain provisions around distilled spirits regulation to allow distilleries that typically produce drinking alcohol to pivot to the production of ethanol-based hand sanitizers.


The Environment is Experiencing Some Relief Amidst the Outbreak

The NASA and ESA pollution monitoring satellites have identified significant decreases in nitrogen dioxide since the outbreak. Analysis shows China’s carbon emissions have decreased by 100 million metric tons, close to what Chile emits in a year, while Venice’s canals have become so still and clear that dolphins and swans are returning to swim.


Antibodies from COVID-19 Survivors Could Potentially be Used to Treat the Sick and Those at Risk

Arturo Casadevall, a Johns Hopkins immunologist, is at work attempting to revive a century-old blood-derived treatment for use in hopes of slowing the spread of the virus. He believes that with the right pieces in place, the treatment could be set up at Johns Hopkins University in Baltimore within a matter of weeks.


A Ray of Hope for Italy with Two Days of Decline in Death Rate

Officials say quarantine is “starting to have an effect” as they experience two consecutive daily declines in death rate from their high on Saturday the 21st. They also reported the number of new confirmed cases dropped from 6,557 on Saturday to 4,789 on Monday.


Australia is in the Process of Testing Two Potential Cures

Scientists from the University of Queensland Center for Clinical Research have discovered two drugs which have wiped out the virus in test tubes, and are both already registered and available in Australia for other illnesses. The researchers have seen optimistic results in limited volunteer tests and are attempting to conduct a nationwide trial.


Animals go on Field Trips While Zoos and Aquariums are Closed

Amidst temporary closures, the inquisitive animals have been taking over the exhibits in zoos and aquariums around North America. A zoo representative stated, “Without guests in the building, caretakers are getting creative in how they provide enrichment to animals — introducing new experiences, activities, foods and more to keep them active, encourage them to explore, problem-solve and express natural behaviors."


A Canadian Research Team has Isolated the COVID-19 Virus

The team was able to culture the virus from two clinical specimens and isolate it to enable researchers across the world to develop and better understand, test, treat, and combat it.


South Korea Continues to Report More Recoveries than New Cases

South Korea has aggressively flattened the curve, from a peak high of 909 cases on February 29th, to around the 80 to 90 range in a matter of weeks. Normalcy is beginning to return and other countries are taking notice.


China is Seeing Some Uplifting Milestones

New cases in China have reached a low of just 11 with 4 in Hubei and the other 7 imported cases attributed to visitors. With this progress, parks and tourist attractions are beginning to reopen and travel restrictions are reducing.


Companies All Over are Helping Out

From Dollar General devoting their opening hour of shopping for senior citizens, to food delivery services slashing commissions and fees, businesses large and small are helping each other out. Some companies are waiving late fees and payments to those affected, while many school districts are opening their doors to serve families who are struggling. Even sports teams are committing to pay the wages of arena workers despite seasons being shut down. 



We’re mindful of how the current coronavirus outbreak might be affecting your decisions to travel or go outside of your home. We don’t expect you to travel right now , but we hope you’ll find it a joyful distraction that’s worth bookmarking for a future trip.

If you do have upcoming travel, check the CDC for updated information about travel and the coronavirus.

San Diego, California

With seventy miles of pure California shoreline and a diverse selection of beaches to explore, San Diego sets itself apart from the rest of the western US coast by offering a laid-back and secluded beach-centric getaway. With average temperatures hovering around 70° year-round, you’ll never be too hot or too cold to soak up the sun and have some fun in the city. San Diego offers a variety of shopping districts, historical sights, professional sports venues and, of course, some of the best beaches in California.


The largest of the Canary Islands is a paradise waiting to be experienced. Most visitors flock to the beach, but Tenerife has boundless opportunities away from the shore. The Masca Trail is one of the most popular hikes on the island, allowing plenty of opportunities to soak up the remarkable scenery along the five-mile trek and experience a night full of stargazing at the top. One of the most spectacular natural attractions in Tenerife are the Los Gigantes cliffs, which form part of this western region and are home to numerous secluded resorts. The steep formations rise almost 2,700 feet to showcase some of the most beautiful beach-side sceneries nature can offer.


Home to over 500 national parks, 8,222 islands, and 10,685 beaches, Australia is prime for relaxation and adventure! Whether you’re looking for an island getaway, a unique cultural experience or an adrenaline fix, the distinctive country “down under” is sure to become one of your favorite destinations on Earth. Some of the coolest places to visit in Australia include Fraser Island, The Great Barrier Reef, Sydney and Kakadu National Park.

Sun City, South Africa

One of Africa’s premier vacation destinations, Sun City is internationally recognized for its superb resort offerings of hotels, attractions and world-class events. From the lavish opulence of The Palace of the Lost City to the casual elegance of the Cascades, the glamour of the annual Nedbank Golf Challenge to the tropical thrills of the Valley of Waves, Sun City delivers plenty to see and do in a beautiful free South African landscape.

Punta Cana, Dominican Republic

Twenty-five miles of white sand, swaying coconut trees, and crystal-clear waters - this is where postcard pictures come to life. Inspired by Spanish and native Dominican cultures, Punta Cana is host to a diverse range of attractions catering to a large international market. Twelve professional golf courses enhance the area’s natural beauty, and watersports like boat tours and scuba diving are also popular activities in Punta Cana. Whether you want to relax on the beach, enjoy the crystalline waters of the Caribbean, or discover the island’s many delights, you are sure to experience the spirit and charm of the amalgamated culture.


The Perceived Value of a Reward

In today’s society, not everybody fits into a single box defined by a singular interest or identity trait. The things we as humans value vary depending on a plethora of factors including location, age, and personality, just to name a few. Furthermore, the things that motivate individuals today aren’t the same as they were to those same people a decade ago or even last month. People change and so do the rewards that excite them.

Being able to custom curate your rewards in your loyalty program gives it power, purpose and is ultimately responsible for the program’s value as perceived by the customer. By adding varied rewards to your program, you’ll be well on your way to building a loyalty program your customers love.

Purposeful Choice is the ability your audience will have to choose what is important to them in that moment in time. This enhances the connection with your participant and promotes trophy value as each time they use that item, or remember that experience, they know it came to be, because of your brand. As one reward starts to lose its shine, a varied selection of other rewards need to be ready to take its place. That’s where a full-fledged, robust and diverse merchandise catalog shines brightest.

Diversified Rewards Allow for More Valued Customers

If you take a look at the diversification of your customer base, you will hopefully see a large range of physical traits, personality types, interests and key defining factors in what makes each person unique. Because every person is different, they are motivated by different things that they value the most.

By adding varied rewards to your program you’re increasing the likelihood that your rewards menu will include something that truly connects with each of your target customer segments. They say that variety is the spice of life. When you want to make your customers feel appreciated on a personal level, loading your catalog with products and experiences they actually want is guaranteed to increase loyalty, retention and satisfaction with your company.

With a constantly evolving merchandise rewards catalog, it can be customized to tailor towards your audience as you see fit. Whether you want to follow trends, cater to a specific niche hobby or just add items to change things up every now and then, you'll be keeping your catalog fresh and feeling new every time your participants log on to redeem or browse rewards.

See how GALACTIC PERFORMANCE SOLUTIONS can keep you budget-friendly on a relaxing getaway.

(817) 462-0400



Galactic Performance Solutions is dedicated to providing accurate and up-to-date information regarding issues that may affect the health and well-being of our clients, vendors, team members and their families. As we are all concerned about the global ramifications of the recent coronavirus outbreak, here is some information to help keep you informed and hopefully provide some peace of mind.

Download PDF



Join Our Newsletter

I am not a robot

© . Galactic Performance Solutions | Privacy Policy